OPS Terms & Conditions

O’Riordan Property Services Ltd Terms and conditions of works as from 11/04/2020.

All work carried out by us will be done so on an hourly rate or on a price, which an estimate will be provided and agreed before any work is undertaken. This is subject to the nature of the job.

Hourly Rate

 Any hour or part of an hour is chargeable at the rate appropriate to a specific trade.

  • Parking is charged at the rate of local street parking, unless provided by client.
  • All rubbish is taken away at expense of client due to waste carrier laws.
  • All faults are diagnosed in accordance with procedures and regulations, any addition/alternative parts (due to misjudgment/unforeseen issues) incur additional costs.
  • Any existing damage in engineers’ immediate work surroundings, i.e. to furniture, cracks, scratches etc.., is to be reported to engineers to avoid any future altercations.
  • Engineers will advise clients on work being carried out, but client has final say.
  • Time to get materials for works is chargeable.

Estimates

  • All estimates are to be agreed on by both parties before any work is carried out.
  • A minimum deposit of 25% of the total estimate (+VAT, subject to our discretion) is to be paid. Later payments will be discussed and agreed on to suit.
  • Estimates do not include the cost of rubbish removal unless stated.
  • Parking costs are an addition unless otherwise provided.
  • Any additional works to be carried out due to unforeseen scenarios must be made known and agreed in writing.
  • Any additional works from the client, not specified on the estimate, must be agreed in writing before carried out.

All materials supplied by us remains our possession until payment in full is received. We hold the right to take back all/ part of materials if payment is not met when required, including entry- without warning- to premises to take back goods.
All work comes with a 12-month guarantee, this solely relates to the workmanship carried out, plus any additional manufacturer warrantee. This becomes void if work has been tampered with by a tradesperson not in association with OPS Ltd.

Guarantee is also void if work carried out has been done so by clients choice to bypass tradesman’s advice. Any misuse of appliance/ work carried out by us will also void this guarantee.

All estimates are valid for 60 days of receipt, and are based on current valuation of materials.